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What are Email Forwarders?

If you have multiple email addresses for your business, it’s a good practice to forward all email messages to one account. So if you have info@lawfirmwebsite.com, litigation@awfirmwebsite.com, and support@lawfirmwebsite.com email addresses, all of them can be sent to one account such as fernandez@lawfirmwebsite.com or even your personal Gmail or yahoo mail email such as lawfirm@gmail.com.

Email Account Forwarders are assigned as one forwarder per email account. You can create multiple forwarders, but you have to do them individually. So for example, if you have 7 members of your litigation team, you can have a central litigation email like litigation@lawfirmwebsite.com that you can send emails to and it forwards to all the email addresses of the 7 lawyers in that department. You can also set one for all the partners or members of any group so you do not have to spend time typing the email address of each member of the group every time you want to send it to them.

Sometimes too, you may be working on a transaction with a client or another law firm. Instead of typing the addresses of all the people involved in every email, you may just set up forwarding so that once you send to the team email, everyone in the team gets the email. This is quite useful for long term transactions and avoids the issue of mistakenly omitting to copy a party.

Creating a Forwarder in Webmail

1. Start by logging into webmail. Remember, you can log into webmail by visiting example.com/webmail. Also be sure to use the full email address as the username and the password associated with the email account you are logging into.
   
2. Now, verify you are logged into the correct email address and click “Forwarders“.
   
3. This screen shows you currently have no forwarders set up. Click “Add Forwarder“.
   
4. Fill in the field with the address to forward to and click “add forwarder“.
   
5. Now, go back to “forwarding options” and verify that your forwarder is set up properly!
   
   

Forward All Email for a Domain

1. Log into the cPanel.
2. Click Forwarders in the Mail section.
3. Click Add Domain Forwarder.
   
4. Select the Domain you want to forward email from, in the drop-down box. Then, enter the domain you want to forward to. The official cPanel documentation notes: “Domain forwarding takes place only when a delivery is not successful. For example, a user sends an email to john@example1.com. If john@example1.com is an existing email address or auto responder, then the email will not be forwarded.”
5. Click Add Domain Forwarder.
   You are finished when you see a message similar to: “File updated ‘/etc/vdomainaliases/example.com’ All email sent to example.com will now be copied to domain.com”.

Congratulations! You now know how to set up email forwarders in cPanel! Check out our Email section for more helpful tutorials.